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Making Sense of Your Hospital Bills

You will receive separate bills from the hospital and each physician involved in your care, including your regular doctor, the radiologist (if you receive X-ray or other diagnostic imaging services), the surgeon, the assistant surgeon and anesthesiologist. Your hospital bill does not include charges for their services, nor do we submit insurance claims for their payment. All physicians participating in your care may not accept the same insurance plans that the hospital accepts. If you have questions about physician charges, please contact the physician directly.

How to Reach Us

  • If you need help filing for state assistance, call 253-403-1404
  • If you feel you may qualify for financial assistance, call 253-459-8247
  • For all other questions, call 253-459-7956 or toll-free 800-919-1936, Monday-Friday 8am to 5pm

Medical Insurance

It's important to keep in mind that insurance plan coverage is often updated, so it's a good idea to check with your insurance company of physician for specific information about your plan, the coverage it provides and your choice of hospitals. If you do not have insurance to pay for your hospital care, you must make payment arrangements before you receive medical care.

For assistance, contact one of our financial account reps:

  • Tacoma General/Mary Bridge Patient Access Services 253-403-1325
  • Allenmore Hospital Patient Access Services 253-459-6540
  • Good Samaritan Hospital Patient Access Services 253-697-5400;
  • Surgery Center at Covington Physician Billing 253-372-7270
  • Surgery Center at Baker Center 253-403-3380

MultiCare will provide medical care regardless of your ability to pay. However, when you request financial assistance, you must fully cooperate by providing all information needed to verify your financial status.