Share This! Tweet This! Recommend Us! Print Page

Contact MultiCare

Find a Doctor
Find a Location

Ways to Contact MultiCare Health System

General Information

MultiCare Health Information and Referral Line: 800-342-9919

Hearing Impaired (TTY): 253-403-1500


MultiCare Hospitals

MultiCare Allenmore Hospital
253-459-6200
Map and Directions
Facebook Twitter
MultiCare Auburn Medical Center
253-833-7711
Map and Directions
Facebook Twitter
MultiCare Good Samaritan Hospital
253-697-4000
Map and Directions
Facebook Twitter
MultiCare Mary Bridge Children's Hospital & Health Center
253-403-1000
Map and Directions
Facebook Twitter
MultiCare Tacoma General Hospital
253-403-1000
Map and Directions
Facebook Twitter



Billing Questions

Our billing statements represent hospital and physician charges for MultiCare.

To pay your bill
  • Pay online at http://multicare.ixt.com
  • Please call 253-459-7956 or toll-free at 800-919-1936 Monday-Friday 8am to 5pm
  • To update the insurance coverage we have listed, call 253-459-7956 or toll-free at 800-919-1936

How to reach us
  • To make a payment or set up payment arrangements by phone, call 253-459-7956 or toll-free at 800-919-1936.
  • If you need help filing for state assistance, call 253-403-1404
  • If you feel you may qualify for financial assistance, call 253-459-8247
  • For billing disputes, call 253-459-7956 or toll-free 800-919-1936, Monday - Friday 7:30 am to 5 pm

Medical Records

To obtain copies of your medical records, please call 253-403-2433. Read more about accessing your medical records.


Customer Experience

If you have a concern or compliment regarding the care or service provided by MultiCare, call our Customer Concern Line, Monday - Friday 8 am to 4:30 pm

In Pierce County call 253-403-1739
In King County call 253-372-7039
Toll Free: 866-247-2366
Good Samaritan Customer Relations 253-697-1950

MultiCare Health System
PO Box 5299 MS:315-M3-CD
Tacoma, WA 98415-0299

For any other questions or concerns, please call 253-403-1000.

We can also be contacted through our e-mail at: customerservice@multicare.org*

MultiCare is voluntarily accredited by The Joint Commission to ensure that our quality of care is of the highest standard. Should you feel your care was not of the highest standard, we encourage you to contact us. You may either contact management for the service area directly or contact a Customer Concern representative using one of the methods described above. The public may contact the Joint Commission’s Office of Quality Monitoring to report any concerns or to register complaints about a Joint Commission accredited health care organization by either calling 1-800-994-6610 or emailing complaint@jcaho.org.



Website Questions

Have a MyChart question? Call 844-388-2356 or email contactmychart@multicare.org.

Is your question about the website? Click here to email us.

Issues with our job application website? Email a description of the issue(s) to Peoplefluentsupport@multicare.org


MultiCare Jobs

Visit www.multicarejobs.org

Human Resources: 253-403-1260
Recruiting Services : 253-403-8070


Clinics and Urgent Care Centers

MultiCare Auburn Clinic
735 12th St. SE
253-876-7997

MultiCare Auburn Clinic
Plaza Two, 202 N. Division, Suite 301
253-876-7997

MultiCare Auburn Health Center
202 Cross St. S.E.
Clinic 253-876-8190
Urgent Care 253-876-8111

MultiCare Covington Clinic
General Information 253-372-7100
Urgent Care 253-372-7020

MultiCare Eatonville Clinic
253-832-7300

MultiCare Express Clinic - Lakewood
253-584-2119

MultiCare Express Clinic - Tacoma
253-474-2120

MultiCare Gig Harbor Medical Park and Urgent Care
General Information 253-530-8000
Urgent Care 253-530-8011

MultiCare Kent Clinic and Urgent Care
Diagnostic Imaging 253-372-7781
Family Practice 253-372-7866
Laboratory 253-372-7927
Obstetrics & Gynecology 253-372-7849
Urgent Care 253-372-7788

MultiCare Lakewood Clinic and Urgent Care
Family Practice 253-459-6060
Urgent Care 253-459-6065

MultiCare Maple Valley Clinic
425-413-1310

MultiCare Northshore Clinic
253-459-7700

MultiCare OB/GYN Associates
253-403-4747

MultiCare Puyallup Clinic
253-697-5767

MultiCare South Hill Clinic
253-697-3030

MultiCare Spanaway Clinic and Urgent Care
253-459-7777

MultiCare Sumner Clinic
253-697-7400

Tacoma Family Medicine
253-403-2900

MultiCare University Place Urgent Care
253-459-7177

MultiCare West Tacoma Family Medicine and Urgent Care
Family Practice 253-792-6900
Urgent Care 253-792-6900

MultiCare Women’s Centers- Puyallup
253-697-7350


Services

Behavioral Health
253-445-8120 or 888-445-8120

Cancer
Dr. Richard C. Ostenson Cancer Center 253-697-HOPE or 253-697-4673
MultiCare Regional Cancer Center 253-403-2346

Family Care
Neonatal Intensive Care Unit 253-403-1024

Heart
Covington Heart Center 253-372-7010
Good Samaritan Heart Center 253-697-4600
Mary Bridge Heart Center 253-792-6630
Tacoma General Hospital Cardiac Services 253-403-1058

Orthopedics
Good Samaritan Orthopedics and Joint Surgery 253-697-4800
Good Samaritan Physical Medicine and Rehabilitation Center 253-697-2065
MultiCare Orthopedic and Sports Medicine Center 253-459-6999
Pacific Sports Medicine 253-459-7000

Rehabilitation
Good Samaritan Inpatient Rehabilitation 253-697-4700
Good Samaritan Outpatient Rehabilitation 253-697-4700
Good Samaritan Physical Medicine and Rehabilitation Center 253-697-2065
Good Samaritan Rehabilitation Education 253-697-2875
MultiCare Neuroscience Center of Washington 253-403-1040
MultiCare Orthopedic and Sports Medicine Center 253-459-6999

Women's Health
Family Birth Centers
MultiCare Auburn Medical Center 253-545-2522
Good Samaritan 253-697-5300 or 253-697-4MOM
Tacoma General 253-403-1032

Breast Health
Auburn MultiCare Health Center 253-876-8190
Covington MultiCare Clinic 253-372-7240
MultiCare Gig Harbor Medical Park 253-530-8122
MultiCare OB/GYN Associates 253-403-4747


*Transmittal of emails may not be private. Whenever you voluntarily disclose personal information online (e.g., via email), we cannot and do not provide any assurances that your information will not become known or accessible to third parties. If you provide any confidential information about you or your health to us via electronic communication, it is at your own risk. MultiCare employs strict security measures to safeguard information, but no site has been proven to be impenetrable.

Live Chat

Looking for a provider? Directions? Have a question?

Instantly connect with an advisor 24/7 who can help you answer your questions about MultiCare Health System.

Live Chat With Us