FAQs
How do I register for a class?
Click Here to visit our Learning Management System (LMS). View, register and cancel your classes all in one place! You can search our catalog or view your transcript also.
How will I know if I am registered for a class?
You will receive a confirmation e-mail or verbal verification within two business days. You can also visit your learner page in the LMS to view currently assigned activities.
How do I find course dates and times?
You can find course dates, times and locations on MHSnet on the ILD Homepage. Course calendars can be found under the Quick Links. You can also search our online catalog which can be found in the LMS from your learner page.
Do I need supervisor approval to attend educational programs?
Supervisor approval is required to attend all programs during scheduled work time. Paid education time is at the discretion of your supervisor.
Who do I call if I have a question about a program?
We are a resource for you for our programs and many community programs. Contact the ILD and we will assist you in connecting with the program contact.
How do I obtain program materials?
If you are attending a program that has pre-class materials, you will be informed at registration. For book check out and Life Safety class material, please visit the 3M Wagner Library.
How do I select a program that is best for me?
The ILD education specialists are here to help you choose a program that addresses your individual needs.
What is the latest I can register for a course?
Registrations will be accepted up to 12pm on the day prior to the course date, as space allows. However, courses with pre-requisites may require more advanced notice.
How do I cancel a class I am registered for?
Cancellations are accepted up to three days prior to the course start date. You can cancel your registration through your learner page in the LMS by clicking on that activity and selecting the cancellation icon.
What if I am late for my class?
Your seat is held for 10 minutes after the posted start time. If you are more that 10 minutes late, you are required to reschedule your class.
What if I what an educator to present a customized class to my staff?
If you would like a custom class, please visit our home page and fill out an Education Request form. This form can be found under the Quick Links list. An educator will contact you once the are assigned to your request.
How to I get a list of classes that I have attended through MultiCare?
You can visit your learner page in the LMS and click on "View My Training Transcript" listed under "Getting Started". You may also view your MHS transcript through Employee Self Service.
For additional questions, please contact us directly at ild@multicare.org or 253-403-1280.