MultiCare Health System

Back To Blog

  • The Emergency Department is inside the new Dally Tower at MultiCare Good Samaritan Hospital in Puyallup.

    The Emergency Department is inside the new Dally Tower at MultiCare Good Samaritan Hospital in Puyallup.

    Patient praises Good Samaritan Emergency Department, cardiac care

    Chloe Taylor had no reason to think that she was suffering from a heart condition when she collapsed at home on the morning of Aug. 6, 2011. The former educator and hospital administrative assistant had received a clean bill of health from her doctor a couple of days prior.

    “I was on the deck talking with my granddaughter when I felt really dizzy all of a sudden,” recalls Chloe. “I was so weak, I could barely form words.”

    An ambulance rushed her to the Emergency Department in the recently renovated Dally Tower at MultiCare Good Samaritan Hospital. There, Emergency Medicine Physician Dr. Lyne Ouellet and her team examined Chloe and conducted an electrocardiogram (EKG) to check for heart problems.

    “I knew that they were doing everything for me they possibly could,” Chloe says. “Dr. Ouellet was so wonderful. You would never know how busy the ED was by the way she behaved. I felt like I was the only patient there.”

    The EKG revealed that Chloe’s heart rate was too slow. “The rhythm from the upper chambers of her heart weren’t translating to the lower chambers,” says Dr. Vinay Malhotra, a cardiologist with the Cardiac Study Center, which works in partnership with MultiCare.

    “They told me I would need a pacemaker,” says Chloe, who took the news in stride. “I was too worn out to be afraid.”

    That afternoon, on the fifth floor of the Dally Tower, her condition turned critical. Surrounded by her husband, Phillip, and their two daughters, Chloe started convulsing.

    “I woke up, and one of my daughters was rubbing my hand and saying, ‘Come back to us, Mom.’ It scared the daylights out of them.” Chloe praises the fast-acting, compassionate staff. “They were absolutely amazing. They not only took care of me, they took care of my girls.”

    The following morning in Good Samaritan Hospital’s highly advanced cardiac catheterization laboratory, Dr. Malhotra installed Chloe’s pacemaker. The procedure took less than an hour. “Two wires connect the pacemaker, which is about the size of a silver dollar, to her heart,” explains Dr. Malhotra. “The device kicks in when needed to regulate the heart’s rhythm.”

    “I felt really good about Dr. Malhotra,” says Chloe. “He’s extremely knowledgeable.”

    She returned home the next day with her new pacemaker—and a lot more energy. Less than a week later, on August 13, she gratefully celebrated her 70th birthday.

    “I feel a hundred percent fine now. I can do anything I want to do,” she says, adding, “I was kind of hoping they would say I couldn’t vacuum for a year, but no such luck.”

    The Taylor family will be forever thankful for Good Samaritan Hospital.

    “How lucky we are to have a state-of-the-art hospital here in Puyallup, staffed with very capable and caring people,” Chloe says. “Everyone was fantastic. I couldn’t have gotten better care anywhere else.”

    Posted on Apr 17, 2012 in East Pierce County, Cardiac, Voice of the Patient