MultiCare Health System

Adult Day Health

Policies

Name Tags
All participants will wear a name tag while they are at the Center. The name tag bears important information about each participant. The information covers areas concerning safety, diet and allergies. This information is essential for the staff and volunteers who care for the participant. If a participant comes home with a name tag, please see that it is sent back to the center with the participant on the next attendance day.

Adult Health Attendance
It is important that Participants know that Adult Day Health is considered a medical appointment, so when scheduling other appointments please try to schedule around your Adult Day Health Days.  Participants who continually no-show or cancel service days may be subject to having their days reduced or they may possibly be discharged.

Medications
Anyone who needs prescription medication distributed to them by our nursing staff must bring this medication in the original bottle -- with the original label on the bottle. The expiration date must be up to date.  No medication will be distributed if the date has expired.  Do not bring medication in a plastic bag or envelope. A doctor's order must be received prior to administering medications.

Private Transportation Providers
If a participant is transported privately to or from the center, the transporter needs to sign the participant in and out. There is a sign in/sign out sheet in the reception area or near the back door during the PM program.

Parking
Whether you are dropping off or picking up a participant or just visiting, we ask that you follow the directions located on the blue signs located in front of each parking stall.

Transportation
MultiCare Adult Day Health has a private transportation company available to provide transportation for most Thurston and Pierce County Participants to and from the center.  If a Participant is going to miss a day it is important they notify the center as soon as they are aware they will be missing a day. Participants must call and cancel their ride by 7 AM for the AM program and no later then 1030 AM for the PM program to avoid receiving a “no show”. Clients who receive three “no shows” within a 30 day period may be suspended from transportation.  Also if a Participant requires a schedule or address change we require that you give us 48 hours notice. We may not be able to accommodate any changes received with less then 48 notice.

Valuable or Lost Items
Participants are asked not to bring valuable items to the center. If you do bring a valuable item, you will be responsible for that item. The Center can not take responsibility for anything that is lost. We ask that you have all items and clothing marked with your name. If you do lose something, please call the Center and we will do our best to locate it.

Holidays
If a holiday occurs on a Monday through Friday, the center will be closed on that day.
We observe the following holidays:
New Year's Day - Closed
Presidents Day - Closed
Memorial Day - Closed
July 4th - Closed
Labor Day - Closed
Thanksgiving—Closed
Christmas—Occurs on a non-business day, OPEN DECEMBER 26, 2011

Weather Related Closures
It is very important that you provide our staff with a current emergency phone number so we can contact you if the Center needs to close due to snow during our program hours. If it is snowing, please call the center to see if the program is cancelled or delayed. For snow that occurs overnight, please call the center for the recorded message. We will update the recorded message by 7:30am each day.

Visitors
It is important that all visitors sign in at the front desk and receive a name badge and return their name badge upon departure. We prefer that visitors call ahead if possible, please call 253-459-7222.