The MultiCare Mary Bridge Neurology Clinic’s experienced team includes board-certified physicians specializing in pediatric neurology, registered nurses, a social worker, a registered dietician and other support staff. Our goal is to work hand-in-hand with you and your child’s primary care physician to help your child achieve his or her fullest potential through personalized, compassionate and integrated care.
The following information will help make the time with your child’s doctor as beneficial as possible.
Questions or concerns often arise between scheduled visits to our clinic. Your child’s doctor may instruct you to call the clinic when certain situations occur, or you may want to report a seizure or a medication problem.
Blood tests are ordered to monitor your child’s health and response to prescribed medications. Your doctor will typically request blood tests every six months, or more often, as necessary. These test results help your doctor prescribe the appropriate type and amount of medication that your child needs. It is very important to follow your doctor’s instructions and complete these tests when they are requested.
Results: Labs drawn at a MultiCare lab (Laboratories Northwest) are generally available to your doctor within one to seven business days. A clinic nurse will contact you if your physician has a concern or makes changes to the treatment plan. Labs drawn at an outside, non-MultiCare lab require additional time to process. Please allow one to two weeks for these results to become available.
Medications are refilled up to the next clinic appointment. It is very important to complete follow-up appointments as requested by your doctor so that your child’s refills can continue without interruption.
To refill most medications (for seizure, migraine and others), please call your pharmacy to request the medication refill you need. If you have recently seen a neurologist, refills were sent to your pharmacy electronically. Please inform your pharmacist that new orders are on file. If you need further assistance with your refill, please call the Clinic at 253-792-6630.
“Controlled Medications," which include Adderall, Concerta, Dexadrine, Dextrostat, Focalin, Metadate or Ritalin (or any of their generic forms), are refilled month-by-month and a one-month supply of medication is provided with each refill. Please note that these prescriptions cannot be called in or faxed to a pharmacy. The pharmacy must be presented with an original written paper prescription from your child’s physician.
To refill controlled medications, please call the Prescription Refill Line at 253-403-8734. Clinic staff check this line daily.
The following information is required each time you call:
Please allow one to two business days to process all refill requests.
The social worker is an important part of the Neurology Clinic team and helps patients and families in many areas. Social workers provide support and guidance for families seeking help adjusting to a child’s neurological condition. Services may include assistance with locating community or government resources, finding primary care or mental health care providers, understanding the school system, overcoming barriers that prevent access to health care, and assisting with transition to young adulthood. Please call 253-403-7813 for further information or social worker assistance.
Many outside agencies, such as your child’s school or your employer, may request a doctor statement or formal documentation of your child’s condition. Our Clinic will accommodate these requests. In most cases, privacy laws require the written permission of the parent or legal guardian before the forms can be completed or health information is shared. Please allow at least five to seven business days for these forms to be completed.
Parents can use the MyChart app to keep track of appointments at MultiCare Mary Bridge Children’s Hospital & Health Center. MyChart also gives access to vaccine records as well as height and weight.
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