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Help for Families: Financial Services and More

Having a child who needs heart care is stressful enough. At Mary Bridge, you'll find a variety of services available to answer questions, provide information and connect you to other resources.

Finance and Billing

HeronIf your child's care included a hospital stay, you will be mailed an itemized bill approximately two weeks after discharge. If you have insurance, your insurance provider will be billed at that time. You also will receive bills from the physician, laboratory and any specialists who provided services to you during your stay.

If you have any questions about your bill, call MultiCare's Billing Department at 253-459-7956. If your child needs heart care, but you don't feel that you can afford it, a financial counselor will be glad to work with you.

Interpreter Services

Any Mary Bridge patient who does not speak English may request an interpreter through his or her physician. The physician's office will notify the hospital that an interpreter is needed and one will be provided. Interpreters make sure that a language barrier does not complicate the relationship between patients, families and caregivers, and ensures that patients and families have a complete understanding of all medical procedures.

Social Work Services

Social workers at Mary Bridge coordinate a variety of services to meet the needs of patients and their families. Call 253-403-2688 for more information. Social workers can:

  • Help you with financial concerns
  • Assist you with affordable, temporary housing
  • Suggest support resources (Mended Little Hearts, BRIDGES
  • Connect you with our Child Life program

Newborn Screening for Heart Defects

In 2008 The Pediatric Heart Center at Mary Bridge Children’s Hospital and the Women and Newborn Center at Tacoma General Hospital launched a pulse oximetry screening program for all newborns to identify heart defects. Tacoma General is the first and only hospital (of around 100 hospitals) in Washington offering newborn screening for heart defects.