MultiCare gives you, or your authorized representatives, two options for accessing your MultiCare medical records:
MyChart is MultiCare's secure, web-based patient information portal. You can log in online from the MyChart home page, or use the MyChart mobile app, to review information from your medical record, including:
If you don't already have a MyChart account, you can request an account access code from the MyChart home page.
You must complete a release form before we can send a copy of your MultiCare Medical records to you or your authorized representative.
Your signed, completed release form can then be sent to us via:
Most requests can be completed within 14 days.
Download this information sheet for full details on requesting records, including costs.
If you have additional questions, call the Health Information Department at 253-403-2433 or 855-673-2673(toll-free). We are open Monday through Friday; 8am to 4:30pm, and closed on holidays.
Imaging films/CDs (x-rays, MRI scans, CT scans) are processed through the Imaging Records Management Department. You will have to complete our release form to get a copy of these records sent to you.
To request imaging records, please contact:
Central Imaging Records Management Department
Toll Free: 877-291-2218
Open 7 days a week, 24 hours a day
There is no cost for copies of your imaging records.
The Tacoma-Pierce County Department Office of Vital Records provides birth certificates.