Your room assignment is based on your diagnosis and the bed availability on the day of your admission. We try to accommodate all patients' needs. Please speak to your nurse if there are concerns about your room assignment.
Your Hospital Bed
Hospital beds are electrically operated. The staff will show you how to work your bed properly. Your hospital bed is probably higher and narrower than your bed at home, and includes bedside rails for your protection. The rails may be raised for your safety or at your request, if you're resting, recovering from surgery or taking certain medications.
Calling Your Nurse
An electronic button to call your nurse is located at your bedside. When you press the button, the nursing station is alerted that you need assistance and a light flashes above your door. A staff member may talk to you via intercom and will respond to your request as soon as possible.
Your pain relief is a top priority for us, and our health care teams continuously check for signs and symptoms of pain. We will ask you to rate your pain on a scale of 0 - 10 and ask what your wishes are around pain relief. Some patients are unable to communicate verbally or describe their pain and may show discomfort with facial expression or grimacing. If you believe your loved one is in pain, please inform the RN coordinating his/her care.
All rooms in the hospital are centrally heated and air-conditioned. If your room temperature is not comfortable, please notify the nursing staff. A thermostat is located in each room for your personal comfort. If you are sharing a room, please be considerate of others when adjusting thermostats.
Telephones are provided in each room, except in the intensive care unit. Patients may receive calls in their rooms from 7am to 9pm unless alternate arrangements have been made through the operator. Local calls may be made at any time from the room by dialing 9 and the number. Long distance and toll calls can be made at any time by dialing 9 and then 0 and then the number. Long distance calls cannot be charged to your room. You can make a credit card call or charge a long distance call back to your home number. Your family and friends can call you in your room by dialing the main hospital number (403-1000) and asking the operator to connect the call.
Televisions are in each room. Please be considerate of other patients by keeping the volume low and by turning off your TV at bedtime.
An ATM is located on the third floor between the cafeteria and the Atrium Gift Shop. It is associated with Columbia Bank. Debit cards may also be used for cafeteria services.
The Cafe Expressions cafeteria at Tacoma General is located on the third floor and is open:
Monday through Friday
6:30am to 7pm
1:30 to 4am
Saturday to Sunday
7:30am to 7pm
The Expressions Deli is open 24 hours a day. It provides hot sandwiches, salads, soup, pastries, espresso and other snacks and drinks. It is adjacent to the cafeteria on the third floor.
Food and Nutrition Services Room Service
Patients asked and Nutrition Services answered. All Tacoma General Chef's Creations Hospital patients dine in style with Chef's Creations, a complete meal order service designed with patients in mind.
Feeding Patient Satisfaction
The Room Service EXCLUSIVE telephone extension is 253-697-2011. Call Center Representatives will be available from 6:30 am to 7pm to take orders and to assist patients.