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Visiting a Patient

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Visiting a Patient at MultiCare Tacoma General Hospital

We recognize how important it is that our patients have a caring environment that includes family and friends. Visitors will be accommodated as much as possible, with consideration for other patients and overall patient care.

We also are committed to open and honest communication with family members and we encourage their participation in the patient’s care. Caregivers may remain with patients except during tests or treatments. For other visitors, our suggested hours are 9am to 7pm. We understand that babies come on their own schedule, so visiting hours in the Family Birth Center are unrestricted.

For the safety of patients, caregivers and staff, the only entrance available after 8pm is through the emergency department entrance located on J Street.

We Ask Visitors To:

  • Dress appropriately, including shirts and shoes
  • Not visit the hospital when they have colds, sore throats or any contagious diseases, for the patient’s protection
  • Understand if they are asked to temporarily leave the room during tests or treatments or when the doctor or nurse needs to see the patient
  • Support our quiet, healing environment and avoid unnecessary noise
  • Be considerate of both patients in semi-private rooms

Please view our updated visitor guidelines in regards to influenza.

Condition Reports
Any personal information about the patient’s diagnosis and treatment must come from the patient’s physician, and only will be made available to those approved by the patient.

Gifts for Patients
Visitors should check with the nurse before bringing gifts, plants, food or drink to patients. Because latex allergies are becoming more common in patients and staff, latex balloons are not permitted. Mylar balloons are allowed.

Gift Shops
The Atrium and Mary Bridge Gift Shops are staffed by volunteers and open daily except on holidays. These shops carry gift items, collectibles, greeting cards, books, magazines, disposable cameras, candy, sundries, flowers, plants, and Mylar balloons. Latex balloons can cause serious allergic reactions and are not allowed in the hospital. The gift shops are located in or near the main lobby of the hospital on the third floor. To contact them directly, call 253-403-1488.

Gift Shop hours:
Monday, Wednesday, Friday - 9am to 5pm
Tuesday and Thursday - 9am to 6pm
Saturday and Sunday - 12pm to 4pm

The Mom and Baby Boutique is located on 3J near the J wing elevators and is open daily. This store has a great selection of products and gifts for mom and baby such as maternity and nursing clothing, preemie clothing, car seats, breast pumps and supplies, books and more. Certified bra fitters can come to your room to help fit you. Rental breast pumps, newborn scales and lactation services can be arranged through the boutique by calling 253-403-6081.

Mom and Baby Boutique hours:
Monday through Friday - 9am to 5pm
Saturday - 11am to 4pm
Sunday - Noon to 3pm

Parking
Free valet parking is available at the main hospital entrance on Martin Luther King Jr. Way and at the emergency department entrance on J Street.

Additional parking for patients and visitors is available in the Baker Center Garage across from the main entrance of the hospital on Martin Luther King Jr. Way. This is validated parking free of charge for the first two hours. Your ticket can be validated at the main information desk.

Free parking with no time limit is available in the Fifth Street Garage also located on Martin Luther King Jr. Way.

If your vehicle is over six feet eleven inches high, contact Security Dispatch Center at 403-1013 for access to another lot that will accommodate you. RV parking is also available. Please call ahead to our Security Reception at 403-1182 to make arrangements. Please be sure to lock your car. If for some reason you need assistance with your vehicle, please call the Security Dispatch center at 403-1013.

Information Desk
The information desk is located next to the third floor main entrance and lobby. Staff and volunteers are available to help locate patients, staff and departments. Information about buses, taxis and other transportation also is available.

Visiting Hours

Visiting hours are 8am to 8pm. We understand that babies come on their own schedule, so visiting hours in the Family Birth Center are unrestricted.