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Referral Process

Referral Process

What Providers Need to Know

Adolescent Behavioral Health at Tacoma General accepts patients ages 13 through 17 on a voluntary, involuntary and parent-initiated treatment basis with a provider referral.

Typical diagnoses or potential diagnoses appropriate to refer to us include:

  • Major Depression
  • Anxiety Disorders
  • Psychosis
  • Schizophrenia
  • Bipolar Disorder

How to Refer

Referrals can be made 24 hours a day, seven days a week. There will be an intake nurse monitoring this number Monday through Friday, from 8:30am to 5pm. After-hours and on weekends, the charge nurse will carry the intake phone and screen referrals with our provider. 

  • Call our Referral Intake Number: 253-403-0556
  • Patients must be medically cleared before they arrive. The information is reviewed by the intake or charge nurse and then presented to our provider for admission.  
  • Insurance authorization must be obtained by the sending facility. 

Note: This same process applies to involuntary patients, but a court order must also be included. Adolescent Behavioral Health at Tacoma General must be listed on the order.

Admission Criteria

  • All patients admitted to the unit must be accepted by the admitting provider and have a primary psychiatric diagnosis.
  • All patients must be tested for COVID 19 and should have negative results prior to their arrival on the unit.
  • Referral from primary care provider office or urgent care should be able to provide medical clearance and transportation within the same day.
  • All accepted patients should be arriving via secure medical transport. Patients are not allowed to be transported via private vehicles.
  • Patients are admitted on a voluntary basis by signing themselves in, admitted under the Involuntary Treatment Act, or admitted under Family-Initiated Treatment.

Exclusions/Transfer Criteria

Patients cannot be admitted to the unit, or may have to be transferred from the unit, if they have or develop any of the following medical needs:

  • Any active communicable disease
  • Casts/Ace bandages
  • Central Lines
  • Conditions requiring suctioning
  • Conditions requiring supplemental oxygen
  • Continuous IV therapy
  • Fever greater than 101
  • Head trauma requiring neurological monitoring
  • Primary diagnosis of an eating disorder
  • Primary diagnosis of intellectual or developmental disability
  • Primary diagnosis other than psychiatric diagnosis
  • Receiving chemotherapy treatment
  • Uncontrolled seizures
  • Unstable vital signs

Refer a Patient

Admission to our program requires a referral from Primary Care and/or referring emergency department.

Providers, call 253-403-0556 to refer a patient. This number is monitored 24 hours a day, seven days a week.

Contact Us

Call our Referral Intake Number: 253-403-0556. This number is monitored 24 hours a day, 7 days a week.

Adolescent Behavioral Health
MultiCare Tacoma General Hospital
1st Floor of the Rainier Pavillion

315 Martin Luther King Jr Way 
Tacoma, Washington 98405
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