800-342-9919 (Puget Sound area)
800-776-4048 (Inland Northwest area)
253-403-1000 (Puget Sound area)
Hearing Impaired (TTY): 253-403-1500
To schedule an appointment, please call us at 509-838-2531 or 800-776-4048.
Other Rockwood Clinic contact information for billing or patient advocacy.
Please see our All Locations page for clinic contact information.
If you are having a mental health crisis, get immediate help — 24-hours a day, 7 days a week.
Our billing statements represent hospital and physician charges for MultiCare.
To pay your bill
How to reach us
To obtain copies of your medical records from MultiCare Health System, please call 253-403-2433. Read more about accessing your medical records.
To obtain copies of your medical records from MultiCare Deaconess Hospital, please call 509-473-7421. Request copies or authorize release of your medical records from Deaconess Hospital.
To obtain copies of your medical records from MultiCare Valley Hospital, please call 509-473- 5431. Request copies or authorize release of your medical records from Valley Hospital.
To obtain copies of your medical records from MultiCare Rockwood Clinic, please call 509-838-2531. Request copies or authorize release of your medical records from Rockwood Clinic.
If you have a concern or compliment regarding the care or service provided by MultiCare, contact Patient & Family Relations.
Please see our Frequently Asked Questions page or call MyChart Customer Support at 844-388-2356, Mon-Fri, 7am-6pm.
Job application website questions
If you're applying for a position with MultiCare and run into issues while applying, please email [email protected]
For other comments or concerns about multicare.org, please share your feedback.
Human Resources: 253-403-1260, Mon-Fri, 8am-4pm
Recruiting Services: [email protected]
*Transmittal of emails may not be private. Whenever you voluntarily disclose personal information online (e.g., via email), we cannot and do not provide any assurances that your information will not become known or accessible to third parties. If you provide any confidential information about you or your health to us via electronic communication, it is at your own risk. MultiCare employs strict security measures to safeguard information, but no site has been proven to be impenetrable.
Read all about how your generous contributions impact patient care and healing in the MultiCare Foundations Generosity Report.
Indigo Online Care gives you anytime access to a medical provider through your computer or phone. It’s an affordable option for quality medical care.