Contact MultiCare

For Physician Referrals:

800-342-9919 (Puget Sound area)
800-776-4048 (Inland Northwest area)

All other calls:

253-403-1000 (Puget Sound area)

Hearing Impaired (TTY): 253-403-1500

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MultiCare Hospitals

MultiCare Allenmore Hospital, 253-459-6200 | Visitor Information

MultiCare Auburn Medical Center, 253-833-7711 | Visitor Information

MultiCare Covington Medical Center, 253-372-6500 | Visitor Information

MultiCare Deaconess Hospital, 509-473-5800 | Visitor Information

MultiCare Good Samaritan Hospital, 253-697-4000 | Visitor Information

MultiCare Tacoma General Hospital, 253-403-1000 | Visitor Information

MultiCare Valley Hospital, 509-924-6650 | Visitor Information

Mary Bridge Children's Hospital & Health Network

Mary Bridge Children's Hospital, 253-403-1400 | Map and Directions

Mary Bridge Children's Health Center, 800-552-1419 | Map and Directions

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MultiCare Rockwood Clinic

To schedule an appointment, please call us at 509-838-2531 or 800-776-4048.

Other Rockwood Clinic contact information for billing or patient advocacy.

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MultiCare Clinics

Please see our All Locations page for clinic contact information. 

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Pierce County Crisis Line: 1-800-576-7764

If you are having a mental health crisis, get immediate help — 24-hours a day, 7 days a week.

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Billing Questions

Our billing statements represent hospital and physician charges for MultiCare.

To pay your bill

• Pay online through MyChart, our secure patient records portal. You may use your credit card to pay bills through MyChart, as well as request paperless billing options. If you are not a current MyChart user, your bill will include an access code allowing you to easily sign up for an account.
• Please call toll-free at 800-919-1936 Monday-Friday 8am to 5pm
• To update the insurance coverage we have listed, call toll-free at 800-919-1936

How to reach us

• To make a payment or set up payment arrangements by phone, call toll-free at 800-919-1936.
• If you need help filing for state assistance, call 253-403-1404
• If you feel you may qualify for financial assistance, call 800-919-1936.
• For billing disputes, call toll-free 800-919-1936, Monday - Friday 7:30 am to 5 pm

Learn more about billing for MultiCare Deaconess Hospital, MultiCare Valley Hospital and MultiCare Rockwood Clinic.

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Medical Records

To obtain copies of your medical records from MultiCare Health System, please call 253-403-2433. Read more about accessing your medical records.

MultiCare Deaconess Hospital

To obtain copies of your medical records from MultiCare Deaconess Hospital, please call 509-473-7421. Request copies or authorize release of your medical records from Deaconess Hospital.

MultiCare Valley Hospital

To obtain copies of your medical records from MultiCare Valley Hospital, please call 509-473- 5431. Request copies or authorize release of your medical records from Valley Hospital.

MultiCare Rockwood Clinic

To obtain copies of your medical records from MultiCare Rockwood Clinic, please call 509-838-2531. Request copies or authorize release of your medical records from Rockwood Clinic.

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Patient & Family Relations

If you have a concern or compliment regarding the care or service provided by MultiCare, contact Patient & Family Relations.

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Website Feedback

MyChart questions: Call 844-388-2356.

Job application website questions: Email a description of the issue(s) to [email protected]

For comments and concerns about Multicare.org: Leave website feedback.

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MultiCare Jobs

Visit jobs.multicare.org

Human Resources: 253-403-1260, Mon-Fri, 8am-4pm
Recruiting Services : 253-403-8070

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*Transmittal of emails may not be private. Whenever you voluntarily disclose personal information online (e.g., via email), we cannot and do not provide any assurances that your information will not become known or accessible to third parties. If you provide any confidential information about you or your health to us via electronic communication, it is at your own risk. MultiCare employs strict security measures to safeguard information, but no site has been proven to be impenetrable.