Language

Patients & Visitors

​Helpful Information for Patients & Visitors

At MultiCare Deaconess Hospital, we're here to help you heal — and to make certain your experience with us is as safe, restful and restorative as possible. However, before you visit us, there are a few things you might want to know about our campus, checking in and making the most of your hospital stay.

Questions of Care

Did you know that as a patient, you have a specific set of rights? That our hospital accepts most major insurers (but that you should check our list to make sure yours is among them)? That we offer spiritual counseling and other services? Read on to find out more.

Patients: Discover your rights and responsibilities as a patient, read our privacy policy and find out more about your hospital stay.

Admissions: Pre-register, get ready for your stay and find out what you need to know before coming to see us for a procedure or treatment.

Returning Home: After your time with us, recovering at home is an important next step. We can help.

Campus Map & Amenities: Get maps, driving directions, phone directories and information about all the things our campus has to offer.

Billing & Insurance: We accept both insurance and payment via other, more customized plans. Learn what insurance plans we accept, and what else we have to offer in the way of help.

Financial Assistance: MultiCare has several financial assistance programs available, including structured payment plans and income-based payment reductions.

Contact Us: Let's talk. Visit our phone directory and we'll direct you to the right person to answer your questions and address your concerns.

Medical Records: How to request copies or authorize release of your medical records.

MyChart

Stay connected to your health with MyChart, our secure, convenient electronic health record.

Nominate An Extraordinary Nurse for The DAISY Award

DAISY-Award-Logo

Thank your nurse for their extraordinary care—nominate a nurse for the DAISY Award. At MultiCare, we celebrate the extraordinary skills, compassion and the profound difference nurses make in the lives of our patients and their families with the DAISY Award.