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Education Services FAQs

Frequently Asked Questions

How do I register for a class?

MultiCare employees can self-register for most courses online through the Learning Management System (LMS), accessible via MHSnet or through the Employee Resource Center. Employees may also contact the Education Services at [email protected] or 253-403-1280 to register for courses.

How will I know if I am registered for a class?

Employees will receive an automated email confirmation from the LMS upon registration. Employees can also visit the learner page in the LMS to view currently assigned activities.

How do I find course dates and times?

Employees can find course dates, times and locations in the Learning Management System (LMS). Travelers and agency staff can call education services for assistance at 253-403-1280.

Do I need supervisor approval to attend educational programs?

Supervisor approval is required to attend all programs during scheduled work time. Paid education time is at the discretion of your supervisor.

Who do I call if I have a question about a program?

The Education Services is your resource for questions about employee education. Contact the Education Services at [email protected] or 253-403-1280 for assistance and questions about programs.

How do I obtain program materials?

To request a book for your life safety class, please contact the Service Center Team at [email protected].

How do I cancel a class I am registered for?

Cancellation windows vary from class to class. To cancel enrollment in a class, please contact [email protected].

What if I am late for my class?

Your seat is held for 10 minutes after the posted start time. If you are more that 10 minutes late, you may be required to reschedule your class.

How can I receive a list of classes(transcript) that I have attended through MultiCare?

Employees can print a copy of your transcript directly from the LMS, under the "my training" tab. Non-employees with training history at MultiCare can contact [email protected] or 253-403-1280.