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MultiCare Administrative Fellowship & Internship Program

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Learn More About MultiCare's Administrative Fellowship & Internship Program

The MultiCare Health System Administrative Fellowship and Internship Program is a learning experience that fosters the development of practical operational experience in a not-for-profit health care system.

The Fellowship Program

The MultiCare fellowship program is a 12-month, preceptor-directed learning experience to develop young leaders by providing real world hospital management and administrative experience. The fellowship will be project-based, chosen by the preceptor and program coordinator based on the interests of the fellows and the current needs of MultiCare Health System. The approximate ratio of project work to shadowing is 75% projects, 25% shadowing.

The program has been designed to be flexible, in order to allow the fellow and their preceptor, coordinator and mentor to tailor their fellowship experience into one uniquely their own, based on their interests, strength and weaknesses. MultiCare's commitment to the development of tomorrow’s leaders also spans past the system and includes various opportunities to attend and learn at industry events such as the ACHE and MGMA events.

No matter what projects the fellow is given/chooses, they will be exposed to many aspects of the health care industry, including health policy, legal, strategic planning, business development, finances, human resources, service line administration and operations. By exposing the fellow to all these aspects in their projects, we hope to develop a marketable leader who's prepared with the skills and knowledge necessary to meet the challenges in health care.

Examples of Previous Fellow Projects:
  • Developed and managed system’s telemedicine program
  • Served as project manager for a master campus facility plan for services in Auburn
  • Developed and created a medical respite home for our under-served populations
  • Implemented new post-acute care strategy
  • Project managed the reinvention of MultiCare’s Intensive Outpatient Care Program
  • Managed the creation and implementation of the business development plans for Occupational Medicine and MultiCare MedSpas
  • Assisted with the development of the Urgent Care strategic plan
  • Project managed a CON process
  • Project managed the service excellence and the Studer Group roll out
  • Implemented the Advisory Board’s tool Crimson Market Advantage – a tool assisting in strategic provider outreach and referral optimization
  • Project managed the teleintensivist project between Tacoma General and Allenmore
  • Managed and coordinated vision planning for the development of a new hospital in Covington
  • Developed an Accountable Care Organization strategy and work plan
  • Managed and created Medical Staff Development Plans and ambulatory & service line strategic/business plans
  • Developed an Express/Retail Clinic expansion analysis
  • Conducted the physician supply and demand analysis for system expansion purposes

How is this Program Different from Other Administrative Fellowship Programs?

  • Fellows are involved in projects that exposes them to the entire continuum of care across the health system
  • Fellows are involved in new health care innovative type projects that trains them to be trend setters and the future leaders of health care
  • Less rigid fellowship structure that provides personalized learning opportunities for each fellow

Learn more with slides from our MultiCare Administrative Fellowship Program 2016 - 2017

Apply Here

Application Due: October 3, 2016

Onsite Interviews: October 27, 2016 – October 28, 2016

Contingent offers: November 2016

The Internship Program
The MultiCare internship program is a summertime opportunity that takes place over 10-13 weeks. Students in a Masters-level health administration, business administration or similar field will be exposed to the complexity of the health care industry through various projects and preceptor shadowing.

The internship program is designed to be approximately 60% project-based work and 40% learning from leaders within the organization. Working with a wide variety of system-level projects and attending high level executive meetings, your internship experience is sure to be an immersive, fruitful and rewarding exposure to MultiCare and the world of health care.

Past Internship Projects
No. Project Executive Project Sponsor Project Supervisor
1 System-wide brand and assessment of outpatient facilities.​ Executive VP & COO ​ EVP & COO
2 TeamSTEPPS cost/benefit analysis and strategic plan. Identify local and community resources for successful implementation.​ Executive VP & COO Director of Quality ​
3 Creating a process for analyzing network coverage with Maptitude software. Identify gaps in coverage for MultiCare Connected Care and make recommendations.​ President, MultiCare Connected Care​

Executive Director, MultiCare Connected Care

4 Identify barriers from ED Discharge to Inpatient Admission and make recommendations for increased throughput.​ Executive VP & COO Physician Executive, Good Samaritan Hospital​
5 Conducted observations in the GSH OR to identify opportunities to reduce waste.​ Chief Physician Officer​ Clinical Director, Surgical Services GSH​

General Surgery

  • Research why general surgery production is not meeting expectations
  • Identify barriers / constraints with current general surgery referral process
Develop recommendations as to how MultiCare can grow its general surgery market share in South King County
VP Retail Health & Service Line​ Director Surg/Urology/GI​

Amazon Strategic Purchasing Initiative

  • Work with Amazon to transition our ambulatory sites' office and medical supply purchasing to the Amazon Business platform
  • Identify beta sites to test the new ordering process

Pinpoint costs savings opportunities that partnership presents, and make recommendations as to how MultiCare can exploit these opportunities

VP Supply Chain​ VP Supply Chain​

Program Goals & Curriculum

The MultiCare Health System Administrative Fellowship and Internship Program is project-based, chosen by the program preceptor, based on the interests of the Administrative fellow/intern and the current needs of MultiCare Health System.

The goals of the Fellowship and Internship Program are:

For MultiCare:

  • Attract top talent to our health system to help move us forward by incorporating current academic theory and techniques
  • Develop outstanding health system leaders who contribute to important projects throughout the organization
  • Enhance and expand the culture of learning at MultiCare
  • Provide mentoring opportunities for seniors leaders
  • Raise national recognition of MultiCare for masters-level health care administrators.

For the Administrative Fellow:

  • Learn about system-wide hospital and ambulatory administration through a variety of projects in operations, strategy, finance, etc.
  • Gain marketable skills for a promising career following the fellowship
  • Access opportunities for networking and collaborative learning


Fellows & interns are exposed to senior-level decision-making processes and participates in team decision making to learn about the interdependent nature of hospital departments.

Examples of high-level meetings that fellows and interns attend include but are not limited to:

  • Board meetings
  • Executive Council
  • Operations Council
  • MMA Leadership Council

The internship/fellowship program is designed to provide a balance of MultiCare-specific training and experiences with the interests of the selected fellow. MultiCare Institute of Learning and Development offers excellent training opportunities for young leaders.

Examples of trainings recommended include but are not limited to:

  • Manager Essentials
  • Lean Bootcamp
  • Project Management Classes
  • Leadership Legacy
  • Crucial conversations
  • Leading Improvements, Change & Innovation

With guidance from preceptors, fellows and interns are also encouraged to seek exposure to activities outside of their projects. A broad network of senior leaders provide continuous support to the fellow. MultiCare also offers a strong network of former fellows who meet regularly to discuss current issues in health care such as book clubs, networking and other fellows’ self-organized events.

Additionally, examples of activities and committees fellows and interns actively engage in include but are not limited to:


Emily LawEmily Law, Program Manager, Virtual Health
(2014 Admin Fellow)“The MultiCare fellowship gives you true system-wide exposure and a balance between learning opportunities and project ownership for real impact in the organization. I valued the insights into executive leadership decision-making, as well as taking a deeper dive into departments from Revenue Cycle to Urgent Care operations. While presented with many new challenges, I felt fully supported by my mentors and preceptor. MultiCare is a highly collaborative organization that is tackling important work in population health management, accountable care and other innovative ways to deliver care. An administrative fellowship would be in a great position to learn about the changing health care environment and transition into a meaningful role post-fellowship.”

Jennifer ThomasJennifer Thomas, Supervisor Tacoma family Medicine
(2013 Strategy Fellow)“I truly enjoyed getting to know people in the organization. Through my projects, meetings and informational interviews I was able to connect with people at all levels, from frontline staff to CEO Cabinet. I enjoyed the variety of projects I got to work on. While some of the fellowship was structured, there was flexibility built in that allowed me to pursue my interest in MMA and especially primary care, which ultimately helped to secure a job post-fellowship. I enjoyed the real work experience I had while doing the fellowship. It allowed me to utilize the skills I learned in school and apply them in a purposeful way.”

Shannon GilbertShannon Gilbert, Practice Leader for Chronic Disease Management
(2010 Strategy Fellow)“I started my administrative fellowship with strategy and business development at MultiCare Health System in 2010. As someone who entered grad school directly from undergrad with little full time work experience, the MultiCare fellowship was the perfect foundation to begin my career in health care. The project-based focus allowed me to work on high-level strategic projects that provided exposure to a vast array of departments and senior leadership across the system. My preceptors were extremely supportive and ensured that the projects, rotations and shadowing opportunities all contributed to my career development. The experience and organizational knowledge I gained and the network I was able to develop during my fellowship was invaluable and positioned me well to transition into a managerial role within the system.”

Questions about the Program?

Please Contact:

Albert Froling

Michelle Le