If you received care at MultiCare Deaconess Hospital, MultiCare Valley Hospital or at a Rockwood Clinic location, you may have questions regarding how the recent lawsuit settlement between Empire Health Foundation and Community Health Systems may or may not affect your MultiCare medical bills.
Please call 844-467-4724 with your questions and concerns. A patient representative will help ensure you understand your bills and can connect you with financial assistance options if you need them.
At MultiCare, we will always provide medical care to you and your family regardless of your ability to pay. We're committed to serving all patients, including those who lack health insurance coverage, or who cannot pay for all or part of the essential care they receive.
Don't neglect your health or the health of your family because you don't have insurance or are worried about the cost of care. Call us at 800-919-1936 to find out what financial options are available.
Our Financial Assistance Application and Proof of Income instruction sheet are available to download in several languages. Visit our Financial Assistance Forms page to download the forms you need in your target language.
We have several financial assistance programs available, including structured payment plans and income-based payment reductions. We use the Federal Poverty Guidelines to help determine what financial assistance level you may be eligible for:
You can also download our Financial Assistance Eligibility Grid to review current poverty level income information and MultiCare's income-based discounts.
Our financial assistance policies apply to all eligible Puget Sound and Inland Northwest locations.
Note that as of March 1, 2018, care provided at the following MultiCare locations are no longer covered under MultiCare's financial assistance program:
Please review our complete financial assistance policies for a full list of services that are not covered under our financial assistance program.
A plain-language summary of our Financial Assistance policy is available and can be translated using Google Translate.
For eligible services under MultiCare's Financial Assistance policies, the providers on the following list participate in MultiCare's financial assistance program, unless their services were provided at an Urgent Care, Indigo or Immediate Clinic location:
MultiCare’s Financial Assistance program is not available for patients who receive services from the following providers at an Urgent Care, Indigo or Immediate Clinic location:
* Eligibility for financial assistance is based, among other factors, upon family income and number of family members in the household. To determine your eligibility, MultiCare must complete an official review. In order to receive financial assistance, you must provide all the information we need to verify your financial status.