MultiCare strongly believes in providing quality health care to our diverse community. This care is respectful and addresses cultural, spiritual, language and other unique needs of our patients and families. We ensure a culturally competent workforce by providing MultiCare employees training, resources and consulting services. Culturally competent care allows us to equitably serve the needs of all. We also collaborate with community partners to address health disparities throughout our service area.
Cultural Competency is the ability to work and communicate well with people of different cultures by being respectful and responsive to health beliefs, practices and linguistic needs. Benefits of cultural competence include increased patient trust, improved care outcomes and patient satisfaction.
We believe developing cultural competence occurs along a continuum and is continuously evolving. We strive to be culturally proficient.
We provide Culturally Competent Care CBL modules mandatory for all staff system wide. The CBL training modules provide our staff with the tools and techniques to provide culturally competent care. In-Person Trainings are also available to MultiCare departments system wide. The In-Person Trainings are tailored to fit the needs of the requesting department and provide hands-on activities/case studies to more deeply explore concepts introduced in the CBL module.
Content Includes, but is not limited to:
In partnership with the Susan G. Komen Foundation, the Rainbow Center and the Oasis Youth Center, we have provided LBGT Core Competency Trainings and LGBT Breast Health Competency Trainings to our internal staff.
We are always looking for your thoughts about how to make MultiCare and our Center the best it can be.
Email us at: [email protected]