Language

How to Read Your Statement

How to Read Your New MultiCare Billing Statement

MultiCare Health System is pleased to introduce our redesigned monthly statement. Your new statement will reflect updated services and features in a new, easier-to-read, customer-friendly format.


1

Account Information: Please use the account number when making payments or speaking with customer service.

2

Account Summary: Summary of charges, payments and total amount due.

3

Important notification: Messages, account status, reminders and special offers.

4

Payment Options: Easy ways to make your payments using MyChart online, phone or mail.

5

MyChart activiation code: This code is provided if you have not reigistered with MyChart.

6

Insurance Billing Information: Insurance plan currently on file.

7

Members on Your Account.

8

Payment Coupon: When mailing in your payment please detach and place in return envelope provided.

How to read your new MultiCare Billing Statement
9

Hospital Services: charges, payments, adjustments and balance will be listed under this heading.

10

Totals for services in this section.

11

Professional Services: charges, payments, adjustments and balance for professional and physician services will be listed under this heading.

12

Visit Number: If you have questions about a particular service or charge please have the visit number available so we can quickly help locate the service in question.

13

Total Balance Due: Provides the combined total of the Hospital Services balance due and Professional Services balance due.

How to read your new MultiCare Billing Statement