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MyChart app keeps mom in touch with doctors, appointments

Posted on Apr. 9, 2014 ( comments)

Preston Baker was 3 years old when his parents found out last year that he had minimal change nephrotic syndrome - a condition that results in abnormal kidney function.

The illness put Preston in the hospital for 20 days in less than a month and a half. The condition required lots of interaction with doctors and nurses and frequent tests and appointments. It was a lot to manage.

Today, Preston’s mom, Tabbitha, uses the MyChart app on her phone several times per month to keep track of her son’s appointments at MultiCare Mary Bridge Children’s Hospital & Health Center. MyChart gives patients access to their medical records and interact with providers.

Tabbitha also uses the app to get her questions answered from doctors and nurses and to get prescription refills ordered.

“It’s an easy way to follow up with the doctors and keep them informed of how my son is doing,” Tabbitha said.

Tabbitha says she uses the messaging feature of the app the most.

“I like that I can just send a message when something comes to mind instead of having to call and wait for a return call to talk about what it was I wanted to say (and in the mean time maybe forget altogether),” she said.

The MyChart app allows patients to schedule appointments, request prescription refills and review information: test and imaging results, allergy information, past medications and past visit information with patient instructions. Parents can get proxy access to their child’s MyChart records.

The app is available to current patients of MultiCare with an existing "MyChart powered by MultiCare" username and password.

It’s free and user-friendly, works on iPhone and Android devices and can also be accessed through a web browser. MyChart safeguards your privacy with the latest security technology and makes life just a little bit easier.

MyChart provides peace of mind by ensuring that all of your immediate questions and concerns will be addressed and answered. If you are a current patient of MultiCare and have not yet signed up for the MyChart app, you have a couple options: Register for a MyChart access code online or stop by your provider's office and ask for your personal access code.

To download the app to your smartphone search "MyChart" in the Apple App Store on your iPhone, the Android Market on your Android, or iTunes on your computer. Once you've located "MyChart" app, choose "MyChart powered by MultiCare" as your health care provider.

Questions? Call 1-844-388-2356 or email:

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