MultiCare is committed to serving all patients, including those who lack health insurance coverage and who cannot pay for all or part of the essential care they receive.
Patient Financial Navigators (PFNs) are available to help you determine if you are eligible for coverage through a variety of sources, including:
We feel that our patients have the right to be fully informed of their estimated out-of-pocket cost of care as soon as we are able to provide the information. For a patient who may have difficulties with payment for any portion of care, Patient Financial Navigators (PFNs) are available to help you understand your insurance and discuss options for payment, including:
Learn more about what financial assistance programs are available.
If you have a question about current or ongoing care, Patient Financial Navigators are located on site in the Emergency Departments and at central registration to assist with financial screenings/application assistance, patient questions and concerns, and financial conversations.
Our staff wants to give you the best care possible. We also want to help you understand your bill. If you have questions about your bill, please contact our Customer Service Representatives:
Toll Free, 800-919-1936
Monday – Friday 7:30am-5pm