For Employees

Medical Benefits
888-889-1112

Via Web

• Go to www.fchn.com/splash/multicare

Via MHSNet

• Log on to the Employee Resource Center. Click on "Benefits" and view Contacts under any of the available medical plans.

Additional Phone Numbers

• Pre-Certification of Services 800-808-0450
• Mental Health / Chemical Dependency 800-640-0450

Customer Service Number:
866-333-2757
24 hours a day, 7 days a week

Via Web

• Go to www.navitus.com
• Mailing address:

  • Navitus Health Solutions

    PO Box 999

    Appleton, WI 54912-0999

Via MHSNet

• Log on to the Employee Resource Center. Click on "Benefits" and view Contacts under any of the available medical plans.

*NOTE: Some drugs may require Prior Authorization or may be subject to Step Therapy which requires you to try lower cost alternatives before high cost brand name drugs. Review the Formulary on the Splash Page for more information.

Fill Specialty Medications at Tacoma General ED Retail Pharmacy

Due to significant cost savings to both the company and employees, the following specialty medications are being provided exclusively at Tacoma General ED Retail Pharmacy:

*Note: Beginning 2015, additional high-cost medications costing in excess of $600 / month are limited to dispensing from any MultiCare Pharmacy.

How Do I Get More Information?

You can obtain prescription benefit and drug coverage detail to assist you in understanding your prescription plan better, as well as view comprehensive health information by accessing the MultiCare plan specific website at www.fchn.com/splash/multicare. Under the pharmacy section, follow the instructions to the Navitus website.

Rest assured that MultiCare and Navitus are working together to provide you with safe, cost-effective, and high quality drug therapy. If you have any questions about your pharmacy program, please contact a Navitus at 866-333-2757.

For 24/7 Pharmacy Support, call 253-403-2403.