COVID-19 Information

We're here to keep you informed, and care for your health. MultiCare facilities are open for all patients. COVID-19 Resource Center


For Employees

How to Access Your Prescription Benefits

First Choice
Medical Benefits
  • 888-889-1112: Puget Sound Region Employees
  • 888-299-1033: Inland Northwest Region Employees
Via MHSNet
  • Log on to the Employee Resource Center. Click on "Benefits" and view Contacts under any of the available medical plans.
Additional Phone Numbers
  • Pre-Certification of Services 800-808-0450
  • Mental Health / Chemical Dependency 800-640-0450


*NOTE: Some drugs may require Prior Authorization or may be subject to Step Therapy which requires you to try lower cost alternatives before high cost brand name drugs. Review the Formulary in the Employee Resource Center (must be on the MultiCare network) for more information.

Fill Specialty Medications at MultiCare Pharmacy

Specialty Medications are being provided exclusively at MultiCare Pharmacy. ​

How Do I Get More Information?

You can obtain prescription benefit and drug coverage detail to assist you in understanding your prescription plan better, as well as view comprehensive health information by accessing the MultiCare plan information in the Employee Resource Center

Rest assured that MultiCare and WelldyneRX are working together to provide you with safe, cost-effective, and high quality drug therapy. If you have any questions about your pharmacy program, please contact a WelldyneRX at 866-563-2918.

For 24/7 Pharmacy Support, call 253-403-2403.