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COVID-19 Information

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​Patient Information

Welcome to MultiCare Rockwood Clinic

As the region's most comprehensive multi-specialty health care organization, MultiCare Rockwood Clinic has become the regional leader in primary and specialty medical expertise and services. Since 1930, Rockwood Clinic has been on the forefront of integrated medical, surgical and specialty care. The goal at Rockwood is providing a consistently exceptional patient experience for each and every person. With each encounter you have with our providers and services, we are confident you will recognize the truly exceptional health and medical care that you are receiving.

How to become a Rockwood patient

MultiCare Ambulatory/Outpatient Visitor Policy

  1. Patients with an appointment in a MultiCare outpatient/ambulatory clinic are allowed only one (1) person to accompany them.

  2. All patients and visitors will be screened with the following questions: Do you have:

  • A fever (> 100.0 or, if 65 or older, >99.6)
  • A new cough not attributable to another medical condition
  • New muscle aches (myalgias) not attributable to another medical condition or
    physical activity (e.g., physical exercise)
  • Throat pain (pharyngitis) not attributable to another medical condition
  • New shortness of breath (dyspnea) not attributable to another condition
  • Loss of smell

    3. Patients with any of the above symptoms will be masked and clinic staff notified
        immediately.

        a) Visitors with any of the above symptoms will not be allowed to enter the clinic.

Pediatric Ambulatory/Outpatient Visitor Policy (patients < 17 years of age):

   1. All parents or caregivers accompanying patients < 17 years of age will be
       screened as above.

   2. If either patient or parent/caregiver has any of the above symptoms, all will be
       masked and clinic staff notified immediately.
   3. Those who refuse to wear a mask will be denied entry into the clinic.

   4. Patients < 17 may be accompanied by only one (1) primary parent or caregiver
   5. No siblings of any age will be allowed in the clinic unless they also have
       appointments

This visitation policy applies to the following areas:

  • Urgent care clinics
  • Primary care clinics
  • Specialty clinics
  • Laboratory (will mask and escort)
  • Imaging (will mask and escort)
  • Outpatient surgery
  • Maternal fetal medicine clinics:
  • Retail pharmacy (developing process)

Insurance and Billing

Rockwood Clinic accepts most insurance plans, including those listed on the Insurance and Billing page. In some cases, a clinical department or physician may be closed to new patients or a particular insurance. Please call our office at 509-838-2531 prior to scheduling your appointment to verify that you will be able to be seen.

MyChart
MyChart Mobile

MultiCare Rockwood Clinic uses MyChart for your electronic medical record. Become a MyChart user today.

Pay My Bill

For care you receive at MultiCare Rockwood Clinic locations pay your bill online. 

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Indigo Online Care

Indigo Online Care

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Indigo Online Care gives you anytime access to a medical provider through your computer or phone. It’s an affordable option for quality medical care.

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