​Patient Information

MultiCare Ambulatory/Outpatient Visitor Policy

1. Patients with an appointment in a MultiCare outpatient/ambulatory clinic are allowed only one (1) person to accompany them.

2. All patients and visitors will be screened with the following questions: Do you have:

• A fever (> 100.0 or, if 65 or older, >99.6)
• A new cough not attributable to another medical condition
• New muscle aches (myalgias) not attributable to another medical condition or
  physical activity (e.g., physical exercise)
• Throat pain (pharyngitis) not attributable to another medical condition
• New shortness of breath (dyspnea) not attributable to another condition
• Loss of smell
  
  3. Patients with any of the above symptoms will be masked and clinic staff notified
      immediately.
  
      a) Visitors with any of the above symptoms will not be allowed to enter the clinic.

Pediatric Ambulatory/Outpatient Visitor Policy (patients < 17 years of age):

   1. All parents or caregivers accompanying patients < 17 years of age will be
       screened as above.

   2. If either patient or parent/caregiver has any of the above symptoms, all will be
       masked and clinic staff notified immediately.
   3. Those who refuse to wear a mask will be denied entry into the clinic.

   4. Patients < 17 may be accompanied by only one (1) primary parent or caregiver
   5. No siblings of any age will be allowed in the clinic unless they also have
       appointments

This visitation policy applies to the following areas:

• Urgent care clinics
• Primary care clinics
• Specialty clinics
• Laboratory (will mask and escort)
• Imaging (will mask and escort)
• Outpatient surgery
• Maternal fetal medicine clinics:
• Retail pharmacy (developing process)