To protect patients, staff and visitors from the spread of coronavirus (COVID-19), the following visitor restrictions are now in place at MultiCare Tacoma General Hospital:
All visitors to our hospitals will be screened at the entrances. A staff member will take the visitor’s temperature and ask the following screening questions:
If the answer is “yes” to either of these questions, you will not be allowed to enter the facility. We will also encourage you to contact your primary care provider or use our free Virtual Care e-visit service.
If you have an appointment at an outpatient clinic in our hospital building, you will also be screened before you can enter. If you have a temperature or answer is “yes” to either of the screening questions, you will not be allowed to enter for your appointment, and we will ask that you contact their clinic for further instructions.
Our hospital birth center patients may have one visitor per 24-hour period. Doulas are still allowed and will not count toward their visitor count. Patients in neonatal intensive care and other pediatric units may have two visitors per 24-hour period.
During this time, we will not offer our normal valet parking service at our hospitals. However, staff members will be available at hospital entrances to direct you to parking locations.
Any personal information about the patient’s diagnosis and treatment must come from the patient’s physician, and only will be made available to those approved by the patient.
Gifts for Patients
Visitors should check with the nurse before bringing gifts, plants, food or drink to patients. Because latex allergies are becoming more common in patients and staff, latex balloons are not permitted. Mylar balloons are allowed.
The information desk is located next to the third floor main entrance and lobby. Staff and volunteers are available to help locate patients, staff and departments. Information about buses, taxis and other transportation also is available.