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​Billing and Insurance

Let Us Assist You

Your procedure is over, your stay with us has ended, but now you may have additional paperwork to fill out. We can help. From forms and financial questions to working with Medicare or your insurance provider, MultiCare Valley Hospital is as passionate about assisting patients with what happens after a medical procedure or emergency as with the care that occurs during it. Use the information in this section to help the billing and payment process go smoothly.

What's the Billing Process?

We'll bill your insurance company in a timely manner and do everything we can to expedite your claim. Learn more about the insurance plans we accept.

Payment is ultimately your responsibility. If we bill your insurer, and if the account is not taken care of, we’ll look to you for final settlement of your bill.

We accept:

  • Cash
  • Check
  • Money Order
  • VISA
  • MasterCard
  • American Express
  • Discover

Pay Your Bills Online

MultiCare Valley Hospital offers an online bill pay portal to make it easy for you to pay your hospital bills.

Other Ways to Pay Your Bill

  • Over the phone by calling 844-865-6556. If you have questions about your bill or need to make payment arrangements, you may call 509-473-5184 to schedule a time to meet with a Patient Advocate..
  • In person, by visiting any of our registration desks at the hospital.
  • Through the mail, using the envelope included with your paper bill or mail to:

525 Valley
PO Box 35169
Seattle, WA 98124-5169
844 865-6556


Questions?

Contact Patient Accounts at 509-473-4791.

If you can’t pay your bill, you may be eligible for financial assistance programs. Call us at 509-473-5012 to determine if you qualify for assistance.