Breastfeeding isn’t always easy. But experts agree that breastfeeding provides the best nutrition to your baby. MultiCare is here to help with convenient access to virtual lactation support. We provide virtual consultation, diagnosis and treatment for any breastfeeding mom — including prescriptions, if appropriate. You do not need to be a MultiCare patient to access this service.
A virtual lactation support consultation is a convenient and cost-effective way for nursing mothers to receive the treatment, support and encouragement they need even after they go home.
A virtual lactation support consultation is a “face-to-face” appointment via your computer, smartphone or tablet with a lactation consultant who is specially trained to help breastfeeding moms learn the right techniques to feed their babies. The consultant can see you and your baby and help you learn new positions or determine when there are problems and help you solve them. Your appointment can take place wherever you are, from the comfort of your home to the breakroom at work.
Your consultant will discuss your medical history and current issues with you during your virtual lactation support consultation. They may conduct an assessment of your baby, including a nursing session to see your baby’s appearance and behavior. After the assessment, your consultant will create an initial care plan. If you require a prescription as part of your care plan, your consultant will write one for you.
If you, or your lactation consultant, feel that your breastfeeding concerns would be best addressed in person, we can easily refer you to one of MultiCare's outpatient clinics.
You will need a computer equipped with a webcam and speakers, a smartphone or tablet. When you schedule your consultation, be sure to let us know whether you’ll be using a computer, smartphone of table for your appointment.
You will also need an account for MultiCare MyChart, our secure patient portal. If you don’t already have a MyChart account, we will help you sign up when you make your appointment.
Virtual lactation support consultations are available without a referral, but appointments are required. Call 253-403-1681 to schedule your appointment. Our office hours are Monday through Friday from 8am to 4:30pm, closed on holidays.
Note: While most insurance plans cover lactation services, you should check your health plan for details on your specific coverage.
Call 253-403-1681 to schedule your virtual lactation support appointment.
Mon.– Fri., 8am – 4:30pm
Closed on holidays
The MyChart Customer Support team is available 24/7 for any MyChart issues you have.
Call toll free at 844-388-2356 to speak to a team member for assistance, or send them an email message.