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COVID-19 Information

We're here to keep you informed, and care for your health. MultiCare facilities are open for all patients. COVID-19 Resource Center

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COVID-19 Visitor Policy

To help keep our patients, visitors and staff safe and to help stop the spread of COVID-19, MultiCare has established visitor restrictions at all our hospitals and clinics in Washington state.

Screening and Visitor Policies

Hospitals

Our hospitals may close some entrances. The hours these entrances are open may also be different than normal. Visiting hours are from 8am – 8pm.

All hospital patients, visitors and caregivers/support people will be screened for symptoms at the hospital entrances.

Symptoms include: A fever (greater than 100.4 or, if 65 or older, greater than 99.6) Cough, shortness of breath or difficulty breathing, fever, chills, muscle pain, sore throat, new loss of taste or smell, headache, congestion or runny nose and GI symptoms like nausea, vomiting or diarrhea

  • You may not enter the facility if you have symptoms, unless you are a patient. 
  • If you are not at the hospital to receive care or visit a patient, you will not be allowed to enter.
  • No visitors 17 years of age or under unless you are a patient.
  • Everyone is required to wear a face mask, unless you have a qualifying health condition. You will be provided with a mask if you arrive without one.
  • Please stay six feet away from others whenever possible.
  • Adult patients may have one visitor or caregiver in a 24-hour period. The visitor or caregiver may change every 24 hours.
  • Patients 17 and under may have the same 1-2 parents/guardians or caregivers during their stay.
  • Only one caregiver or support person will be allowed to accompany patients arriving for surgery or procedures (or two if patients are 17 or under)
  • NICU patients will be allowed two visitors or caregivers in a 24-hour period
  • Patients who are at the end of life may have four visitors in a 24-hour period, with two visitors at a time.
    • Visits from a minor are permissible if accompanied by a parent or guardian and approved by the care team.
    • One immediate family member visitor of end of life patient may spend the night, but no sleeping accommodations will be made.
  • Patients who need a caregiver for safety because of their mental or developmental status or for their disability, such as hearing loss or vision impairment, may have one visitor in addition to their caregiver.
  • Patients who require a home caregiver to be trained may have one visitor in addition to the caregiver, for the training session.
  • Community-based care providers, who are involved in the care of the patient, may visit for support and care continuity in addition to the patient’s one visitor.
  • A member of the spiritual community may visit patients in addition to one visitor or caregiver.

Family Birth Centers 

  • Family birth center patients will be allowed two asymptomatic support persons. A support person includes: a spouse or partner, a family member, a friend or a trained doula.
    • Two hours after delivery one support person will be able to remain at the bedside while the second support person will be required to leave. This is in accordance with the general one (1) visitor policy of the hospital.
    • The one support person that remains will be the same individual throughout the entire hospital stay.
  • Only one caregiver/support person is allowed to accompany emergency patients or patients with outpatient appointments at the hospital.

Emergency Departments

  • No visitors will be allowed to enter through the Emergency Department unless they are accompanying an emergency patient.
  • Visitors to the inpatient units will be denied access through the Emergency Rooms during visiting hours.

COVID-19 Patients

  • No visitors will be allowed in rooms of patients who have tested positive for COVID-19 or who are being tested for COVID-19, except for:
    • End-of-life patients – see above inclusions, but limit visits to an hour and no overnight stays.
    • Children (<17-year-old) – one parent or guardian at a time with two in 24-hour period
    • Obstetric patients – will be permitted one asymptomatic support person and a doula. After delivery the support person may remain at the patient’s bedside.
    • Visitors to COVID positive or PUI patients are required to wear full PPE when in the patient’s room. The unit’s nursing staff will provide instruction on donning and doffing the full PPE. Remove the PPE when leaving the room, perform hand hygiene and then directly exit the hospital.

Ambulatory/Outpatient Clinics

  • All patients and caregivers/support people will be screened for symptoms.
  • Everyone is required to wear a face mask unless you have a qualifying health condition or are under the age of 2. You will be provided with a mask if you arrive without one.
  • Only asymptomatic (without symptoms) caregivers/support people will be allowed to accompany a patient into the clinic (exceptions for pediatric patients)
  • If patients can wear a mask but refuse, staff may choose to ask them to leave the clinic and assist them in scheduling a virtual visit instead.
  • Adult patients may have one caregiver/support person accompany them to an appointment
  • Pediatric patients (17 and under) may be accompanied by two parents or caregivers
  • No siblings of any age will be allowed in the clinic unless they have an appointment themselves.

Valet parking service

Currently, we are not offering our normal hospital valet parking service. However, staff members will be available at hospital entrances to direct you to parking locations.

Thank you. We appreciate your patience and cooperation. For more information, visit our COVID-19 Resource Center.