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COVID-19 Information

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COVID-19 Visitor Policy

To help keep our patients, visitors and staff safe and to help stop the spread of COVID-19, MultiCare has established visitor restrictions at all our hospitals and clinics in Washington state.

Screening and Visitor Policies

Hospitals

We are not allowing any visitors to patients in our hospitals at this time except for:

  • Pediatric patients (17 years or younger)
  • NICU patients
  • Family Birth Center patients
  • Patients with mental, developmental or physical disabilities who need one caregiver for safety
  • Patients who require services of an outside health care provider or spiritual leader
  • Patients at the end of life

(Please see below for more detail)

Everyone will be screened at the entrance to the facility. You will not be able to enter if you:

  • Are 17 years old or younger, unless you are a patient
  • Have any symptoms of COVID (unless you are a patient), including:
    • Cough
    • Sore throat
    • Shortness of breath or difficulty breathing
    • New loss of sense of taste or smell
    • Fever or chills
    • Unexplained muscle ache
    • Headache
    • Runny nose or congestion
    • Nausea or vomiting
    • Diarrhea
  • Have been in close contact with or exposed to a person who has COVID-19 or who is waiting for the results of a COVID-19 test.

Everyone is required to wear a mask, unless you have a qualifying health condition. You will be provided with a mask if you arrive without one.

Please stay six feet away from others whenever possible.

Some of our hospital entrances may be closed and entry hours may be different than normal. Our emergency department will still be open 24 hours.

  • Patients 17 and under may have the same two healthy parents/guardians or caregivers during their stay.
  • NICU patients will be allowed two visitors or caregivers in a 24-hour period.
  • Patients with mental, developmental or physical disabilities such as hearing loss or vision impairment may have one caregiver for safety.
  • Adult patients arriving for surgery may have a caregiver for transportation purposes to and from the hospital only.
  • Pediatric patients arriving for outpatient surgery may have one parent or caregiver.
  • Patients who are at the end of life may have four visitors in a 24-hour period, with two visitors at a time.
    • Visits from a minor are permissible if accompanied by a parent or guardian and approved by the care team.
    • One immediate family member visitor of end of life patient may spend the night, but no sleeping accommodations will be made.
  • Patients who require a home caregiver to be trained may have one visitor in addition to the caregiver, for the training session.
  • Community-based care providers, who are involved in the care of the patient, may visit for support and care continuity.
  • A member of the spiritual community may visit patients, although virtual options are preferred.
  • Patients with appointments at an outpatient clinic inside a hospital building will also be screened upon entry.

Family Birth Centers

  • Family Birth Center patients will be allowed two asymptomatic (without symptoms) support persons. A support person includes: a spouse or partner, a family member, a friend or a trained doula.
    • Two hours after delivery one support person will be able to remain at the bedside while the second support person will be required to leave. This is in accordance with the general one (1) visitor policy of the hospital.
    • The one support person that remains will be the same individual throughout the entire hospital stay.
  • Hospitalized patients waiting to give birth may have one support person or caregiver in a 24-hour period.​

Emergency Departments

  • Only one asymptomatic caregiver or support person is allowed to accompany emergency patients if needed.
  • No visitors will be allowed to enter through the Emergency Department unless they are accompanying an emergency patient.

COVID-19 Patients

  • No visitors will be allowed in rooms of patients who have tested positive for COVID-19 or who are being tested for COVID-19, except for:
    • End-of-life patients – see above inclusions, but limit visits to an hour and no overnight stays.
    • Children (17 years or younger) – two asymptomatic parents or caregivers
    • Obstetric patients – will be permitted two asymptomatic support persons. After delivery one support person may remain at the patient’s bedside and the second must leave.
    • Visitors to COVID positive or suspected COVID positive patients are required to wear full personal protective equipment (PPE) when in the patient’s room. The unit’s nursing staff will provide instruction on putting on and taking off the PPE. Remove the PPE when leaving the room, perform hand hygiene and then directly exit the hospital.

Ambulatory/Outpatient Clinics

  • All patients and caregivers or support people will be screened for symptoms.
  • Everyone is required to wear a mask unless you have a qualifying health condition or are under the age of 2. You will be provided with a mask if you arrive without one.
  • If patients can wear a mask but refuse, clinic staff may choose to ask them to leave the clinic and assist them in scheduling a virtual visit instead.
  • Only one asymptomatic (without symptoms) caregiver will be allowed to accompany an adult patient to clinic appointments.
  • Only one parent or caregiver may accompany pediatric patients (17 and under) to appointments.
  • No siblings of any age will be allowed in the clinic unless they have an appointment themselves.
  • Mothers may bring infants to postpartum appointments.
  • Maternal Fetal Medicine/ OB patients may have one support person or caregiver at appointments if needed.​

Valet parking service

  • Currently, we are not offering our normal hospital valet parking service. However, staff members should be available at hospital entrances to direct you to parking locations.

Thank you. We appreciate your patience and cooperation. For more information, visit our COVID-19 Resource Center.