A Patient-Centered Medical Home is a primary care clinic that has embraced a patient-centered health care model and met certain criteria to demonstrate its commitment to putting patients at the forefront of care.
The goal of a medical home is to:
- Build better, long-term relationships between people and their clinical care teams
- Improve the quality and accessibility of care
- Enhance the patient experience and staff satisfaction
- Reduce health care costs
Care from a recognized Patient-Centered Medical Home is:
- Accessible: Offering increased options for care, such as extended hours or access to virtual care services
- Continuous: Focused on growing a health care relationship with you over the long term, not just seeing you for occasional, episodic care
- Family-centered: Providing care for both adults and children
- Coordinated: Building in-office care teams to work with you on your long-term health goals, and partnering with other providers throughout MultiCare for seamless care no matter what your health needs
- Compassionate: Approaching patient care from a whole-patient, rather than a symptom-management, perspective
- Connected: Our providers have your entire MultiCare health record at their fingertips via our secure, electronic health record. You also have secure, online access to your personal health information through our patient portal, MyChart.
- Culturally appropriate: Being sensitive to the diversity of our communities and treating all patients with respect and sensitivity.
MultiCare is proud that our primary care clinics in the Puget Sound region are recognized by the National Committee on Quality Assurance (NCQA) as patient-centered medical homes. Visit NCQA's website to learn more.